Exchange will be issued (if applicable):

• The received item(s) is defective.
• You received an incorrect item(s).

IMPORTANT: Please note you will be required to provide a video or picture (video is preferred) of the received item to qualify for the exchange. Please send the video or picture to support@graceallure.com

If you are approved, then your exchange will be processed. Depending on where you live, the time it may take for your exchanged item to reach you, may vary.