Exchange will be issued (if applicable):

  • The received item(s) is defective.
  • You received an incorrect item(s).


IMPORTANT: Please note you will be required to provide a video or picture (video is preferred) of the received item to qualify for the exchange. Please send the video or picture to support@graceallure.com


If you are approved, then your exchange will be processed. Depending on where you live, the time it may take for your exchanged item to reach you, may vary.