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Commonly Asked Questions
Shipping & Delivery
6
How long will my order take to be delivered?
Where is the item coming from?
Which courier will be used for delivery?
Where do you ship and how much does it cost?
How can I track my order?
View all 6
Returns, Refunds and Exchange
6
How do I request for a return?
How does your Returns Policy work?
Returns shipping
How do I request for a refund?
How do I request for an exchange?
View all 6
Questions About Orders
5
How can I place an order?
How do I know my order has been confirmed?
What should I do if I didn’t receive confirmation?
How do I change my order?
How do I cancel an order?
Payment Method
3
How can I pay my order?
In what currency are your products listed?
How secure is my personal information?
General Information
1
Discrepancies on product measurement and color
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